Conditions of sale
Identification
| Company name | Edelweiss etculottecourte |
| Responsible name | Chombart de Lauwe |
| First name responsible | Philippine |
| Head office | 1090 route des Erables - Lavaud-Delbos |
| Postal code | 19510 |
| City | Salon La Tour |
| Country | France |
| Phone | +33(0)184254095 - (sms)+33(0)664925821 |
| contact@edelweissetculottecourte.com | |
| Siret | 51404801600018 |
| VAT number | FR36514048016 |
| Publishing Director | Philippine Chombart de Lauwe |
Site host - OVH
Preamble
The site is the property of Edelweiss et culotte courte in its entirety, as well as all related rights. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext links to the site are authorized without specific request.
1. Acceptance of conditions
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares accepting them without reservation. These general terms and conditions of sale govern the contractual relationship between Edelweiss & Culotte Courte and its customer, both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other terms and conditions appearing in any other document, except in the event of prior, express and written derogation.
2. Products
The photographs illustrating the products are not contractually binding. In the event of errors, the responsibility of Edelweiss & Culotte Courte cannot be held liable. Most of the products offered to our customers are available in our warehouse. The quantity available is indicated on each item sheet.
3. Control
Automatic recording systems are considered as proof of the nature, content and date of the order. Edelweiss & Culotte Courte will confirm acceptance of the order to the customer at the e-mail address provided. The sale will only be concluded once the order has been confirmed. Edelweiss & Culotte Courte reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information provided by the purchaser when placing an order is binding: in the event of an error in the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product.
4. Delivery
Edelweiss & Culotte Courte has chosen Colissimo suivi without signature or registered mail if the item to be sent is larger. After order confirmation and receipt of payment, Edelweiss & Culotte Courte undertakes to do its utmost to deliver all references ordered to the Post Office within a maximum of 48 working hours (except for products that can be delivered within 10 days).
In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the import of products: customs duties, VAT, etc. Edelweiss & Culotte Courte declines all responsibility for any failure by the customer to pay taxes.
In the event of apparent defects, the purchaser is entitled to return the goods in accordance with the conditions laid down. Any delays do not entitle the purchaser to claim damages.
5. Withdrawal, return and exchange
You have 15 days (from receipt of items) to make up your mind. In the event of an exchange or refund, return the item(s) new, unworn, intact and folded as received to :
Edelweiss et culotte courte
1090 route des Érables - Lavaud-Delbos
19150 Salon La Tour
France
In the event of an exchange, the customer is responsible for return shipping. Edelweiss & Culotte Courte will cover the cost of shipping the exchanged part to France, Belgium and Luxembourg (excluding promotions and sales). In case of retraction, Edelweiss & Culotte Courte reimburses the sums paid within a maximum of one month (excluding return costs and Paypal fees).
6. Awards
Prices are given in euros. The price indicated on the product sheets does not include transport. Edelweiss et culotte courte is subject to VAT.
7. Simple, secure payment
The price of the products is payable in cash on the day of the order. Means of payment accepted :
Credit card (via secure Stripe)
PayPal account
Cheque payable to : Edelweiss et culotte courte
Bank transfer :
IBAN: FR72 3000 2062 3700 0007 1701 V18
BIC: CRLYFRPP
Payment in instalments possible via Alma (2x or 3x free of charge for purchases between €50 and €2,000). All payments are protected by 3D Secure.
8. Disputes
This contract is governed by French law. Edelweiss et culotte courte cannot be held responsible for damage of any kind resulting from improper use of the products. In the event of a dispute, an amicable solution will be preferred. Failing this, the Paris Commercial Court has exclusive jurisdiction.
9. Warranty
Edelweiss & Culotte Courte guarantees that all selected products are made in Europe. In any case, the customer benefits from the legal warranty against hidden defects in accordance with articles 1625 and following of the French Civil Code.
Customer service: 6j/7 on +33 (0)1 84 25 40 95 or by e-mail at contact@edelweissetculottecourte.com (response within 48 hours).
10. Legal information
The personal information collected is essential for order processing. In accordance with the French Data Protection Act, customers have the right to access, modify and delete data concerning them, by contacting Edelweiss & Culotte Courte. This data will never be passed on to third parties.
The site is the property of Edelweiss et culotte courte in its entirety, as well as all related rights. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext links to the site are authorized without specific request.
1. Acceptance of conditions
The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares accepting them without reservation. These general terms and conditions of sale govern the contractual relationship between Edelweiss & Culotte Courte and its customer, both parties accepting them without reservation. These general terms and conditions of sale shall prevail over any other terms and conditions appearing in any other document, except in the event of prior, express and written derogation.
2. Products
The photographs illustrating the products are not contractually binding. In the event of errors, the responsibility of Edelweiss & Culotte Courte cannot be held liable. Most of the products offered to our customers are available in our warehouse. The quantity available is indicated on each item sheet.
3. Control
Automatic recording systems are considered as proof of the nature, content and date of the order. Edelweiss & Culotte Courte will confirm acceptance of the order to the customer at the e-mail address provided. The sale will only be concluded once the order has been confirmed. Edelweiss & Culotte Courte reserves the right to cancel any order from a customer with whom there is a dispute over payment of a previous order. The information provided by the purchaser when placing an order is binding: in the event of an error in the recipient's contact details, the seller cannot be held responsible for the impossibility of delivering the product.
4. Delivery
Edelweiss & Culotte Courte has chosen Colissimo suivi without signature or registered mail if the item to be sent is larger. After order confirmation and receipt of payment, Edelweiss & Culotte Courte undertakes to do its utmost to deliver all references ordered to the Post Office within a maximum of 48 working hours (except for products that can be delivered within 10 days).
In addition, for deliveries outside mainland France, the customer undertakes to pay all taxes due on the import of products: customs duties, VAT, etc. Edelweiss & Culotte Courte declines all responsibility for any failure by the customer to pay taxes.
In the event of apparent defects, the purchaser is entitled to return the goods in accordance with the conditions laid down. Any delays do not entitle the purchaser to claim damages.
5. Withdrawal, return and exchange
You have 15 days (from receipt of items) to make up your mind. In the event of an exchange or refund, return the item(s) new, unworn, intact and folded as received to :
Edelweiss et culotte courte
1090 route des Érables - Lavaud-Delbos
19150 Salon La Tour
France
In the event of an exchange, the customer is responsible for return shipping. Edelweiss & Culotte Courte will cover the cost of shipping the exchanged part to France, Belgium and Luxembourg (excluding promotions and sales). In case of retraction, Edelweiss & Culotte Courte reimburses the sums paid within a maximum of one month (excluding return costs and Paypal fees).
6. Awards
Prices are given in euros. The price indicated on the product sheets does not include transport. Edelweiss et culotte courte is subject to VAT.
7. Simple, secure payment
The price of the products is payable in cash on the day of the order. Means of payment accepted :
Credit card (via secure Stripe)
PayPal account
Cheque payable to : Edelweiss et culotte courte
Bank transfer :
IBAN: FR72 3000 2062 3700 0007 1701 V18
BIC: CRLYFRPP
Payment in instalments possible via Alma (2x or 3x free of charge for purchases between €50 and €2,000). All payments are protected by 3D Secure.
8. Disputes
This contract is governed by French law. Edelweiss et culotte courte cannot be held responsible for damage of any kind resulting from improper use of the products. In the event of a dispute, an amicable solution will be preferred. Failing this, the Paris Commercial Court has exclusive jurisdiction.
9. Warranty
Edelweiss & Culotte Courte guarantees that all selected products are made in Europe. In any case, the customer benefits from the legal warranty against hidden defects in accordance with articles 1625 and following of the French Civil Code.
Customer service: 6j/7 on +33 (0)1 84 25 40 95 or by e-mail at contact@edelweissetculottecourte.com (response within 48 hours).
10. Legal information
The personal information collected is essential for order processing. In accordance with the French Data Protection Act, customers have the right to access, modify and delete data concerning them, by contacting Edelweiss & Culotte Courte. This data will never be passed on to third parties.
